SHIPPING & RETURNS

Shipping

We aim to ship all orders that are in stock within 7 days from the order date. If you need the items sooner than this please drop us an email to contact@houseofcardoon.com and we will do our best to accommodate the request. All US orders are shipped via UPS and costs are calculated at checkout. International orders may use other carriers and recipient is responsible for any customs fees that apply.

Returns

WEB ORDERS:

If you would like to return your merchandise we will gladly accept returns or exchanges of any item in its original condition within 14 days after receipt. Please notify us as soon as possible that you are sending a return by emailing contact@houseofcardoon.com, and we will provide the address where returns are sent. All art, furniture & lampshade orders are final sale.

Once we receive the returned item(s) and confirm they are in unused original condition, we will issue a full refund, less the initial shipping cost. Returns postmarked after 14 days of the receipt of merchandise will not be accepted. Customers are responsible for return shipping cost.

IN-STORE ORDERS:

We will gladly accept returns or exchanges of any item in its original condition within 30 days of your purchase.